UPDATE ON COVID-19

First posted: 28/01/2020 (Updated: 18/03/2020)

Due to the evolving COVID-19 global pandemic, we have made the difficult but necessary decision to suspend all tours departing between 16th March, 2020 and 30th April, 2020.

Many Governments around the world have been issuing travel advisories recommending against travel to countries affected by the COVID-19 outbreak. Some countries have also introduced entry restrictions, including but not limited to; denial of entry, enhanced medical screening, and quarantine for anyone who has recently travelled through countries that have been affected by COVID-19. The safety and security of our passengers and staff is our top priority, and this is a precautionary measure to protect our travel community at this time. 

We are currently in the process of contacting any customers who have been impacted by the latest travel advice.

Given this is an evolving situation if you have travel plans beyond 1st May, 2020 please check our website regularly for updates.

We are dealing with an extraordinarily high number of calls from customers currently. As the health and safety of our travellers is our top priority, we have diverted our resources to addressing communications from passengers currently away or about to depart.

We thank you for your patience and understanding while we work through this matter.


Previous update: 15/03/2020

Following the COVID-19 Coronavirus outbreak and the current Government of Canada travel advisory we understand that our customers are concerned about their upcoming vacation.

We are currently in the process of contacting any customers who have been impacted by the latest travel advice.

At this time if you have not been contacted by Just You then your vacation currently remains unaffected. We will continue to monitor the situation and take guidance from the Government of Canada. If the advice changes, we will contact all impacted customers as soon as possible.

The wellbeing and enjoyment of our customers is of the utmost importance. We thank you for your patience and understanding while we work through this matter.


Previous Update: 10/03/2020)

Following the COVID-19 Coronavirus outbreak in the Hubei Province and the current Government of Canada travel advisory we understand that our customers are concerned about travelling to China and Italy at this time.

We have therefore decided to cancel all tours to China departing before May 31st, 2020.

On 9th March 2020, the Government of Canada updated its advice regarding travel to Italy. We will be cancelling all tours to Italy departing on or before April 2nd, 2020.

We are currently in the process of contacting any customers who have been impacted by the latest Government of Canada advice.

At this time holidays to all destinations, other than the specified China and Italy holidays, remain unaffected. We will continue to monitor the situation and take guidance from official channels. If our position changes, we will contact all impacted customers as soon as possible.

The wellbeing and enjoyment of our customers is of the utmost importance. We thank you for your patience and understanding while we work through this matter.


Previous update: 05/03/2020

Following the Government of Canada travel advisory regarding COVID-19 (coronavirus), Just You has cancelled its tours to affected regions in Northern Italy departing before 30th June 2020.

We are currently in the process of contacting all impacted customers. If you are affected, we will be in touch to discuss and assist you with your vacation plans.

At this time, vacations to all destinations, other than the specified Italy vacations and vacations to China, remain unaffected.

We will continue to monitor the situation and take guidance from official channels. If our position changes, we will contact all impacted customers as soon as possible.

The wellbeing and enjoyment of our customers is of the utmost importance.

Click here to read the latest advisory: https://travel.gc.ca/travelling/health-safety/travel-health-notices/215

Back to Homepage